The present General Conditions of Sale govern all contracts concluded from the website accessible at

Article 1 : Acceptance of our conditions

Our general terms of sale and delivery are deemed to be accepted by our customer, even if they would contradict his own general or particular conditions of purchase on which they prevail. The latter are only binding on us if we have expressly accepted them in writing. In no case can our agreement be inferred from the fact that we have accepted the contract without protesting against the stipulations which refer to the general or special terms and conditions or other similar provisions of our buyer. The employee, co-worker, spouse, family member or any other person acting on behalf of our customer shall represent him and shall be deemed to have the necessary authority to bind him to us.

This can only be waived by a special agreement signed by the company. Our agents, intermediaries, deliverers, salesmen and technicians have no authority to bind the company. The circumstance that a particular agreement derogates from one of the provisions of the present conditions, does not exclude the application of the other clauses.

The fact that does not implement one or the other clause established in its favor in the present conditions cannot be interpreted as a renunciation on its part to prevail itself of it. The present conditions apply exclusively to all the contracts and offers concluded between the company and the purchaser.
The general terms and conditions of sale in force are those of the country where MobiliParts receives the order and where it issues its invoice; they are therefore applicable abroad under the control of French law and within the framework of the application of the clause attributing jurisdiction.

Article 2 : Prices

The prices are indicated in euros. They are valid for the current day. They do not take into account the expenses of delivery, invoiced in supplement, and indicated before the validation of the order. The prices take into account the V.A.T. applicable on the day of the order and any change in the applicable V.A.T. rate will automatically be reflected in the price of the products in the online store. The payment of the totality of the price must be carried out at the time of the order.

Article 3 : VAT and Taxes

- Delivery in France

The ordered articles are subjected to the French VAT as well as the transport costs.

- Delivery in overseas

Any order involving a delivery in overseas is exempt from metropolitan VAT. This exemption concerns the selling price of the products and the transport service.
The complete service will be invoiced without VAT.
On the other hand, upon arrival of the parcel, the buyer will be required to clear his goods through customs by paying the duties and taxes at the entry of the department or territory.

- Delivery in the European Community

The ordered articles are subject to French VAT. No tax is payable upon receipt, and VAT is not recoverable. If you are a company and you have an intra-community VAT number, you will be invoiced without tax. Please note that the intra-Community VAT numbers are checked before each payment and delivery. If the number does not exist, your order will be automatically cancelled.

- Delivery outside the European Community and in the rest of the world

You benefit from the tax exemption on our products and our transport services. The invoice will be established without French VAT. However, you will have to pay the duties and taxes at the entry of your country and make sure beforehand that the products ordered are authorized for importation in your country. Some countries will charge customs fees and other taxes depending on the type and declared value of the product. We are not responsible for these charges. For more information, we invite you to contact the customs office of your country.

Article 4 : Method of payment

To pay his order, the consumer has, at his choice, all the methods of payment referred to in the order form. The consumer guarantees the company that it has the authorizations possibly necessary to use the method of payment chosen by him, during the validation of the purchase order. The company reserves the right to suspend any management of order and any delivery in the event of refusal of authorization of payment by bank card on behalf of the officially accredited organizations or in the event of nonpayment.

The company reserves in particular the right to refuse to carry out a delivery or to honor an order emanating from a consumer who would not have regulated completely or partially a preceding order or with which a litigation of payment would be in the course of administration. The company has set up a procedure of verification of the orders intended to ensure that no person uses the banking co-ordinates of another person without his knowledge. The order will be validated only after verification of the identity of the consumer.

Article 5 : Delivery and transport

The products are shipped within 24-48 hours to the address indicated by the consumer during the ordering process.
The delivery is carried out exclusively by the French Post Office.

The company cannot be held responsible for the delays of routing which are out of its responsibility and are of the responsibility of the Post office or its providers
. The completeness of the shipments carried out are followed in order to be assured of the good reception of the product(s).

The costs and delivery times depend on the country of destination and are subject to change depending on the pricing options of the Post Office and transport providers:

- France, Monaco and Andorra under 48H*
- Europe (Germany, Denmark, Spain, Finland, Ireland, Netherlands, Portugal, United Kingdom, Sweden, Belgium and Luxembourg) : within 3 working days*
- Switzerland : within 5 working days*
- Rest of Europe : from 4 to 8 working days* (depending on the destination)
- World : from 7 to 12 working days* (depending on the destination)

*delays given as an indication by the French Post Office, could not be held responsible in the event of not respected times.

Article 6 : Guarantee of the products

In no case, we guarantee that the supplied goods are suitable to answer a particular problem specific to the activity of the user. We are not bound to any compensation towards the user or towards third parties for the consequences of the use of the goods, whether it is a question of direct or indirect damage, accidents to persons, damage to goods distinct from our material, loss of profit or loss of earnings, damage coming or to come from a deterioration or loss of data recorded by the user.

Any return of product must be subject to prior agreement by The buyer will have to contact the After Sales Service by formulating his request via the contact page and will receive by return, a number of return S A V - RMA (Return of Authorized Material). The defective products must be returned in their complete original packaging, accompanied by a copy of the invoice and the return number provided by In the absence of this agreement will refuse any reception of product in incomplete return or without number of RMA. In all the cases, the expenses and risks of the returns remain with the load of the customer.

Article 7 : Complaints

Any complaint, concerning the degradations, the defects or anomalies on the supplied goods noticed at the delivery, must be indicated on the delivery order or on the invoice and/or on the transport document, and if they are not noticed at the time of the delivery, they must reach us by registered mail within five days of reception, by referring to the number of invoice or, failing that, of the note of sending. After this period, the complaint will not be taken into consideration.
Any complaint concerning our invoices must be brought to our attention by registered letter within five days of receipt. Otherwise, they will be considered accepted without any reservation.

Any product return outside the legal right of withdrawal will be subject to a deduction of 25% of the price of the product including all taxes paid by the customer.

Article 8 : Limitation of Responsibility

If our responsibility was retained following the non-performance or the bad execution of our contract, the total of the compensations could not, of convention express, exceed an amount equal to the price of the goods which is at the origin of the damage.

Article 9 : Right of withdrawal

In accordance with the article L.121-16 of the Code of the Consumption having proceeded to a purchase by correspondence the consumer has a 14 calendar days deadline to turn over to his expenses, the products not being appropriate to him and to ask for the exchange or the refunding without penalty, except for the expenses of return. The returned goods will have to be in a perfect state and in the original packing, if it proves after analysis that the products were used no refunding will take place, in this case the customer will have either to move to recover his product or to send a cheque of the amount of the carriage costs. Any cut fabric (1 meter, 2 meters, etc. ...) will not be returned or exchanged.

In the event of exercise of the right of withdrawal, will be held with the refunding of the versed sums without expenses. The refund will take place within a maximum of 30 days.

Article 10 : Settlement of disputes

In the event of dispute likely to arise between the two parts provided that they are both professionals, about the validity, the interpretation or the execution of this contract, and in the absence of amicable agreement, the only jurisdiction recognized and accepted on both sides is that of the Commercial court of the registered office of, even in the event of call in guarantee or of plurality of defendants, and this notwithstanding all contrary clauses. The rights and obligations of the parties are governed by French law.

Article 11 : Contact details of the company

Contact :
- by email :

Attention, this is the address of the offices of the company Only the administrative problems are managed there. For any request concerning the follow-up of order, commercial or technical questions or problems of SAV, thank you to refer to the procedures and coordinates indicated on the site In no case the administrative personnel present at the head office will be able to manage this type of request.

Note:, reserves the right to modify its conditions without prior notice.

Summary of the company

Company name: Village d'orsel

Head office address: 2 Rue Charles Nodier

Siret number: 542050877

Website address: https: //

Contact address: